Returns & Exchanges
At Copenhagen Kpop, we want you to be fully satisfied with your style; if your purchase isn't a perfect fit, you can return or exchange items within 14 days of receipt. Please ensure all apparel remains in original condition with tags attached to be eligible for a refund.
Return Process
- 1.Initiate Your Request
Email our customer support team with your order number and the list of items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all K-fashion accessories and tags are included.
- 3.Ship to Copenhagen
Affix the provided return label and drop off the package at your nearest authorized postal service point.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days.